Thank you for thinking of pre-ordering one of our watches! Here're a few more details to make the process clearer. A watch listed as a pre-order on our web-studio is still in production, which means we are still in the process of preparing the components and assembling the watch. By pre-ordering, you make sure you can receive one of our watches, which sell out fast. Pre-orders also come with an additional milanese mesh strap, which you can get for free by applying the code TIMEFORART after you add the milanese mesh to your cart.
We display an estimated date in which the production will be completed and the watch will be ready for shipping. We must emphasize that this date is just an estimate though, as production consists of many moving parts, and thus is often uncertain, especially in these times of covid-19. Further, we emphasize quality every step of the way, so we prefer to be meticulous, rather than rush the process to get your watches out sooner.
Here's a detailed picture of where production is right now. The main bottleneck in our production process is the kinetic art discs, which are made with propriety Japanese technology, and are quite difficult to craft. The bigger picture here is that the discs producer switched to a new, more environmentally friendly factory earlier this year. While we fully support this move, the transition has been fraught with difficulties. The big problem here is Covid, which forced the transition to be managed remotely, which resulted in miscommunications and delays. Nevertheless, we trust them to have the expertise to overcome these issues, as they have been making these discs for over 6 years now. Still, production is complex, time is needed to solve each problem, and each additional delay is frustrating, both for us and for you. I'm really sorry for the long wait.
Here are the details and shipping estimates for each design. Do check back as we will update this space with ongoing details:
Rhizome: Your pre-order has shipped and is on its way to you. We have 4 Rhizome left in stock. Once out of stock, the next batch of watches will arrive in February.
Dasein: We are currently waiting for a new batch of Dasein discs to be made. We estimate final assembly to be completed sometime in February.
Dasein HELIOS: We are currently waiting for a new batch of Dasein Helios discs to be made. We estimate final assembly to be completed sometime in February.
Kato: Your pre-order has shipped and is on its way to you. We have 3 Kato left in stock. Once out of stock, the next batch of watches will arrive in February.
I hope this has elucidated the pre-ordering process for you. If you have any further questions, or need your watch urgently, please contact us by email, and we will get back to you within 24 hours. Do note that during these covid-19 crisis, shipping delays are possible. Thank you for checking out our design studio.
Designer & Founder
humism | TURNING TIME INTO ART